Frequently Asked Questions

Make sure if you have followed these guidelines properly.

• Instagram account must be public.
• Double check your Instagram username.
• Please don't change Instagram username before order completion. 
• The Instagram account or post, still exists and has not been removed.
• The video follows Instagram’s policies and has not been removed.
• Allow 12-48 hours for completion of order delivery.

If you need further assistance, you may contact us via email - support@buysocialflip.com or using our contact us page.

Sometimes Instagram may ban accounts that users mark as spam or fake. This causes your follower counts to drop. It only happens in vary rare occasion. If you experience any followers drop within first 28 days of your purchase, we will offer you a free refill. Just send us a refill request using our contact us page.

Current Order Delivery Times Are Between 1 - 12 Hours. Please contact us if you still haven't recieved your order on support@buysocialflip.com.